Additional services

Additional services

Resizing 

Upon the request of a customer, Alegra's Legend will re-size a ring one time if it is possible to resize the item. 

The cost of a re-size will be determined by Alegra's Legend and depend on the individual nature and content of the ring. Alegra's Legend will inform the customer of the cost of re-sizing prior to implementation. 

After we receive the payment, we will send the ring to the jeweler we work with. It will take 1-2 business days to finish the job. We ship the item right away after the resize is done.

Only Alegra's Legend will determine if a ring is resizable.

Rings will only be re-sized within one and a half sizes up or down from their original size, unless Alegra's Legend in its discretion determines that it can be re-sized beyond this scope.

Engraving 

Engraving services are offered both online and in select stores. The cost is $20 USD per item.

Please expect 1 additional business day for processing all orders that include engraved items.

Please note, that All engraved and/or re-sized items cannot be returned and refunded.

Conflict-Free Diamonds Policy


Alegra's Legend shares your concerns about dealing with only 100% ethically mined minerals. The company guarantees not to sell, trade, endorse, or even engage with any products sourced from conflict areas. The rough and/or polished diamonds and/or gemstones and/or metals do not originate from mining companies operating in Russia and have not been processed or produced in Russia, based on adherence to the G7 Diamond Protocol standards. Alegra's Legend supports this declaration by adhering to the G7 Diamond Protocol assurance framework. Not subject to the restriction of Reg. EU 833/2014


In addition, the company requires legally bound contracts between all suppliers which ensure we obtain ethically mined, conflict-free goods only through legitimate means. Alegra's Legend does not purchase polished diamonds from areas affected by just activity, such as Ivory Coast, Angola, Liberia, the Democratic Republic of Congo, and Sierra Leone. 


Alegra's Legend wants to instill confidence in our clients that we strive to do everything in our power to support a healthy ecosystem. This stems from the suppliers we deal with, through to the goods we use, and into the products we sell. Especially in today’s world with advanced technologies and interconnected communications, our commitment is to always uphold optimal respect to all environmental, social, and safety practices. Our reputation is important to us, so please don’t hesitate to reach out with any questions or concerns.




Payment information



To make your purchase as easy as possible, Alegra's Legend accepts several different payment methods. All payments can be made through a Bank Transfer or any Major Credit Card. Further information about the different payment methods available, can be found within the 'Checkout' of any product on the website.


Please read through the information below as the prices may vary depending on the payment method used. 


Credit Card Payments 

If a customer would prefer to make the payment using their credit card, this can conveniently be done through Stripe. The Stripe payment solution is among the easiest new payment processors available. Stripe is known to take your security very seriously. The system was developed in a way to receive your payments easily, without a hitch.


Secure Shopping

Whenever customers are asked to enter private information on the website, including their name, address, or credit card information, it will be handled using a secure server (SSL 128) protocol.


The encryption technology that Alegra's Legenduses is the most advanced presently available. Customers who prefer not to order through the Internet can use the Pay by Phone option, and leave their contact details, or send us an email to info@ and a representative will contact you.




Professional Appraisals


Alegra's Legendfully understands how important the purchase of a diamond, colored gemstone, or jewelry is to our customers. The company is therefore willing upon request, to provide a professional appraisal report signed by a GIA, IGI certified appraiser for each item sold at no extra charge. In this way, buyers can be assured of the authenticity of the product they are purchasing.


This appraisal is an estimate of the approximate retail replacement value of the purchase, and may be used for insurance coverage or other purposes.

The appraisal report contains valuable information such as: 

An accurate and complete description of the item

The clarity, color and carat weight of the stone

The stone's shape (pear, round, princess, emerald, etc.)

The type of setting (platinum, gold, etc. where applicable)

The source of its independent laboratory certification

(GIA, AGI, IGI), if applicable

The approximate current retail replacement value

All Alegra's Legend appraisal reports are signed by a GIA Graduate Gemologist and the natural color of all stones is guaranteed.

F&Q

The difference lies in the purity of the gold. 14K gold is 58.3% pure gold, 18K gold is 75% pure, and 24K gold is 100% pure. The higher the karat, the more gold content and the more valuable the jewelry. However, higher karat gold may be softer and more prone to scratching.

To determine your ring size, you can use a ring sizer, or measure the inner diameter of a ring that fits comfortably on the finger you want to size. Alternatively, visit a professional jeweler for an accurate fitting.

Yes, we ensure that all diamonds are conflict-free. We only source our diamonds from reputable suppliers who comply with the Kimberley Process Certification Scheme, which guarantees the diamonds are conflict-free.

If your jewelry needs resizing, contact us directly. We offer resizing services for most of our pieces, and our team will guide you through the process to ensure your piece fits perfectly.

To keep your jewelry looking its best, avoid exposure to harsh chemicals, perfumes, or lotions. Store your pieces in a safe place when not wearing them, and clean your jewelry regularly with a soft cloth. For diamonds and precious stones, professional cleaning is recommended every 6 to 12 months.